Help

FAQ

Visit our Help Center to learn about our most frequently asked questions.

Go to Help Center
Contact Support
By Email

If you have any questions about your account, the club, or want to learn a bit more about our wines, you can send a message to [email protected]

By Phone

If you have any questions about your account, our Member Experience team is available Monday to Friday from 6am - 4pm PT and on Saturday/Sunday from 6am to 3pm PT 1-800-461-7203

If you have questions about your wine selections, need a recommendation, or want wine pairing advice, you can schedule a call with our Wine Concierge.

Press & Partnerships

If you are a member of the press or would like to present a partnership opportunity, please email us at [email protected], with "Press Inquiry" or "Partnership" as your subject line.